Terms and Conditions

Booking Confirmation:

All bookings are subject to availability and are confirmed only upon receipt of full payment.

Cancellation Policy:

We understand that plans can change, and we strive to accommodate our guests to the best of our ability. If you need to cancel your reservation, please do so at least 24 hours before the scheduled tour time to receive a full refund, minus a $45 processing fee.

Cancellations made less than 24 hours before the tour time are not eligible for a refund. We appreciate your understanding as this policy allows us to better manage our resources and provide the best possible experience for all of our guests. 

Canceled bookings will be paid on the 15th of the following Month, i.e, if canceled in July then refund will be process 15th of August.

To cancel your reservation or make any changes, please contact us directly at least 24 hours before your scheduled tour time. Thank you for choosing Blue Ocean Tours, and we look forward to welcoming you on board for an unforgettable adventure in the Cayman Islands.

In the event of adverse weather conditions or unforeseen circumstances, the tour may be rescheduled or canceled at the discretion of the company.

Safety Regulations:

All passengers must follow safety instructions provided by the crew.

Life jackets must be worn by all passengers while onboard the boat.

Children must be supervised by a responsible adult at all times.

Health and Fitness:

Participants with medical conditions or physical limitations must inform the company before booking.

Pregnant women and individuals with back or heart conditions are advised to seek medical advice before participating in the tour.

Liability:

The company is not liable for any loss, damage, injury, or death resulting from negligence or misconduct of passengers.

Passengers are responsible for their personal belongings during the tour.

Alcohol and Drugs:

Alcohol consumption is allowed for adults only, please drink responsibly. Drugs are strictly prohibited onboard the boat.

Passengers under the influence of alcohol or drugs will not be allowed to participate in the tour. The captain’s

Environmental Conservation:

Passengers are expected to respect the marine environment and wildlife during the tour.

Littering or disturbing marine life is strictly prohibited.

Changes to Itinerary:

The company reserves the right to alter the tour itinerary due to weather conditions, safety concerns, or other factors.

By booking a tour with us or any of our affiliates, you agree to abide by the Terms and Conditions outlined above. Thank you for choosing our Boat Tour company, and we look forward to providing you with a safe and enjoyable experience on the water.

Privacy Policy

At our Boat Tour company, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when booking a tour or interacting with our website.

Information We Collect:

When you make a booking, we may collect personal information such as your name, email address, phone number, and payment details.

We may also collect non-personal information, such as your IP address, browser type, and device information, for analytical purposes.

How We Use Your Information:

We use the information you provide to process bookings, communicate with you about your reservation, and provide customer support.

Your payment information is securely processed through trusted payment gateways and is not stored on our servers.

We may use non-personal information for website analytics and to improve our services.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

All sensitive data is encrypted and transmitted securely.

Third-Party Disclosure:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfill a booking request.

Cookies:

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may affect the functionality of the website.

Your Rights:

You have the right to access, update, or delete your personal information at any time.

If you have any questions or concerns about your privacy, please contact us using the information provided on our website.

Changes to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date.

By booking a tour with us or using our website, you consent to the terms outlined in this Privacy Policy. Thank you for trusting us with your personal information.